imitone community

Building a universal, human-friendly music interface. ...But first we have to fix the bugs!

You are not logged in.

Announcement

Having trouble with imitone? Hit send on any Error Reports it creates, or use the in-app "send feedback" button.

#1 2016-09-21 19:08:16

GaryR64
Member
Registered: 2016-09-10

Accidentally Ordered imitone Twice

The download didn't initiate the first time, so I went through the order process again and finally got the download and installed it. I wasn't sure if my card had been charged twice or not until I read my email and found I had been sent two license keys. I used the second one of these to activate with. Now, I just need a refund of $25 for the first order, which was never completed because I didn't receive the product the first time.

Gary

Last edited by GaryR64 (2016-09-21 19:09:04)

Offline

#2 2016-09-22 23:19:30

GaryR64
Member
Registered: 2016-09-10

Re: Accidentally Ordered imitone Twice

Seriously?! 5 views and not one response?! I was charged twice for the product.

Offline

#3 2016-09-24 08:50:52

GaryR64
Member
Registered: 2016-09-10

Re: Accidentally Ordered imitone Twice

Hey, you know what? Just consider the other $25 a "donation" toward further development. The overcharge was due to my crappy WiFi connection, in the first place, and I realize I'm not going to get my money back, anyway.

Last edited by GaryR64 (2016-09-24 08:51:26)

Offline

#4 2016-10-09 14:48:26

Evan
developer
From: Olympic Peninsula, WA
Registered: 2014-05-23
Website

Re: Accidentally Ordered imitone Twice

Hey, Gary ---

Apologies for the very slow turnaround on this.  I was out of the office for a while and wasn't keeping an eye on the forum---my bad.  I've refunded the first purchase.

Offline

#5 2016-10-09 15:58:07

GaryR64
Member
Registered: 2016-09-10

Re: Accidentally Ordered imitone Twice

Thanks, Evan!

Offline

Board footer

Powered by FluxBB