imitone community

GaryR64

Member

Registered: 2016-09-10

Accidentally Ordered imitone Twice

The download didn't initiate the first time, so I went through the order process again and finally got the download and installed it. I wasn't sure if my card had been charged twice or not until I read my email and found I had been sent two license keys. I used the second one of these to activate with. Now, I just need a refund of $25 for the first order, which was never completed because I didn't receive the product the first time.

Gary

Last edited by GaryR64 (2016-09-21 19:09:04)

GaryR64

Member

Registered: 2016-09-10

Re: Accidentally Ordered imitone Twice

Seriously?! 5 views and not one response?! I was charged twice for the product.

GaryR64

Member

Registered: 2016-09-10

Re: Accidentally Ordered imitone Twice

Hey, you know what? Just consider the other $25 a "donation" toward further development. The overcharge was due to my crappy WiFi connection, in the first place, and I realize I'm not going to get my money back, anyway.

Last edited by GaryR64 (2016-09-24 08:51:26)

Evan

developer

From: Olympic Peninsula, WA

Registered: 2014-05-23

Website

Re: Accidentally Ordered imitone Twice

Hey, Gary ---

Apologies for the very slow turnaround on this.  I was out of the office for a while and wasn't keeping an eye on the forum---my bad.  I've refunded the first purchase.

GaryR64

Member

Registered: 2016-09-10

Re: Accidentally Ordered imitone Twice

Thanks, Evan!